team member

Holly Courter

Director of Human Resources

Holly Courter is the Director of Human Resources and is responsible for overseeing the Human Resources Departments for the organization. She is actively involved in managing all facets of safety and human resources related regulatory compliance, labor relations, organizational development, training, payroll, recruitment, retention, performance management, problem resolution and policy/procedure creation. Holly has spent over 20 years in the Human Resources field, working with other organizations specializing in distribution, retail and call center operations.

Holly earned a Bachelor of Science degree in Human Resources Management from King’s College in 2002 and earned a Master of Business Administration (MBA) in 2008 from Wilkes University. Holly has earned the designation Senior Certified Professional from the Society for Human Resources Management as well as the Senior Professional in Human Resources designation from the Human Resources Certification Institute.